The company, which has insisted its Echo devices aren’t always recording, has confirmed the audio was sent
No matter how suspicious it has seemed that Amazon is encouraging us to put listening devices in every room of our homes, the company has always said that its Echo assistants are not listening in or recording conversations. Over and over again, company spokespeople have promised that they only start recording if someone says the wake word: “Alexa”.
It’s a spiel Danielle, an Alexa user from Portland, Oregon, had believed. She’d installed Echo devices and smart bulbs in every room in her house, accepting Amazon’s claims that they were not invading her privacy. But today she asked the company to investigate after an Alexa device recorded a private conversation between her and her husband and sent it to a random number in their address book without their permission.